• Your ticket order will be finalized and confirmed by phone, we do this for our customers to protect them from credit card fraud and because not all of our tickets are in real time, in rare occasions, the tickets may have already been sold depending on the website you purchase from. In that case we make every effort to procure similar seats to fill the order. We will do this during our normal business hours of Mon - Fri 8:30 am to 5:00 pm and 9:00 am to 12:00 noon Sat. (Pacific Time)
• Our tickets are shipped to the billing address of the card holder, customers may pickup the tickets at our storefront location.
• Full refund less shipping charges for cancelled or postponed events only.
• We are not associated with Ticketmaster, Tickets.com or any other ticketing agency, stadium, arena, team, promoter.
• We guarantee the tickets you purchase will be exactly what you ordered, with no hidden service charges. Many of our tickets do have service charges, which reflect market conditions and the cost to aquire them and are shown before you confirm your order.
• Lost, stolen or damaged tickets usually cannot be replaced. Please check again if you lost your tickets, call us if you absolutly cannot find them.

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