PreferredSeat.com Terms and Policies

Thank you for choosing Preferred Seating Tickets today! The following policies and terms of PreferredSeat.com are so you have a complete understanding of the buying process and the use of our site. The policies and terms apply to the purchase of any tickets on this site and must be agreed upon before purchasing tickets.

Processing Your Order

After you have submitted your order PreferredSeat.com will verify the availability of those seats with our supplier before confirming your purchase and charging your credit card. We will follow up with you by phone or email and an invoice will be sent by email to you when the order is confirmed. All sales are final once the order is placed and there are no cancellations, refunds or exchanges unless the event is canceled.

Ticket prices at PreferredSeat.com are often above the printed face value of the ticket. They may also be listed below the original ticket cost. All of our tickets are subject to dynamic ticket pricing where high demand events may sell for substantially above the face value or well below if ticket sales are slow.

Order Conformation

Internet Orders will receive two separate confirmation e-mails. The first e-mail will confirm receipt of your order; however, your ticket order is not confirmed until you receive a second e-mail confirming the completion of your order. Telephone orders are usually confirmed while you are on the phone. In addition, you will still be sent a confirmation invoice by email.

Processing Charges

Preferredseat.com does not charge any processing fees and we have no hidden charges to inflate the prices of tickets. You pay only the cost of the tickets shown on our site and the shipping charges chosen by you.

Ticket Delivery

Orders that are shipped using the Federal Express choice selected by the purchaser will require a signature. Tickets may also be emailed if that choice is available. For last minute orders special delivery methods may be necessary such as picking up the tickets at the venue Will Call window, or meeting our representative if other delivery methods are not available options.

Cancelled Events

If an event is cancelled and not rescheduled, all ticket charges will be refunded to the client with the exception of shipping charges. The return of the original tickets may be necessary in some cases to Preferredseat.com. If the event is rescheduled the original tickets will be honored for the rescheduled time and date and no refunds will be given.

Lost Tickets

We are not responsible for lost or stolen tickets and in most instances we are unable to replace or reprint them. When you receive your tickets, put them in a safe place.

Ticket Authenticity

Preferredseat.com absolutely guarantees that tickets purchased through our web site or over the phone are genuine and will be honored by the venue. We are members of the Better Business Bureau and we insure that all of our sources are legitimate, professional ticket sellers. You can choose any tickets listed by Preferredseat.com with confidence knowing that we stand behind them 100%.

Methods of Payment

Preferredseat.com accepts American Express, Mastercard, Visa and Discover. Your credit card is not charged until your order is confirmed. In some cases a copy of the credit card (front and back) and a completed authorization form must be submitted to Preferredseat.com.

Privacy Policy

Customer information is used only to process the order. None of your data is ever sold or shared to any other third party for any other purpose. Your data is handled with great attention to security and privacy. We employ the latest firewalls and secure transaction software on the market today.

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to periodic company news, updates and/or related product or service information, etc. Simply add "Opt Out" to the notes section of the order form or email us so only emails pertaining to your specific order will be sent to the email address provided.